WEBVTT 00:00:07.257 --> 00:00:08.727 What are we going to do 00:00:08.728 --> 00:00:11.071 about that order from Walmart Canada? 00:00:11.214 --> 00:00:12.758 What do you mean? 00:00:13.318 --> 00:00:17.568 Well, they ordered 300 televisions and one lamp. 00:00:17.569 --> 00:00:19.041 One lamp? 00:00:19.207 --> 00:00:22.775 Yes, well our motto is "Anytime, 00:00:22.776 --> 00:00:24.583 anything, anywhere" remember? 00:00:24.830 --> 00:00:27.071 Sure, but one lamp? 00:00:27.454 --> 00:00:29.134 Who orders one lamp? 00:00:29.135 --> 00:00:32.079 It seems that some multi-millionaire 00:00:32.080 --> 00:00:35.009 wants one of our gold-finished lamps by Wednesday. 00:00:35.621 --> 00:00:37.325 But today is Tuesday! 00:00:37.425 --> 00:00:39.191 We have to find the best method 00:00:39.192 --> 00:00:42.183 of shipping the lamp in 24 hours! 00:00:42.210 --> 00:00:44.170 Is that what you are telling me? 00:00:44.171 --> 00:00:46.382 Yes, that's right. 00:00:47.100 --> 00:00:51.130 Well, I know that FedEx does an overnight delivery. 00:00:51.731 --> 00:00:54.883 Right. Let's get a quotation from them. 00:00:55.426 --> 00:00:57.938 How much does the order weigh? 00:00:57.939 --> 00:01:00.000 The whole order weighs more than 00:01:00.002 --> 00:01:01.645 ten thousand kilos. 00:01:01.806 --> 00:01:04.255 But it is only the lamp that is urgent. 00:01:04.399 --> 00:01:06.575 It weighs 22 kilos. 00:01:06.959 --> 00:01:10.303 OK. I'll ring FedEx and UPS 00:01:10.304 --> 00:01:12.295 and ask them for a quotation. 00:01:12.500 --> 00:01:15.276 And I'll get a quote from DHL. 00:01:15.277 --> 00:01:19.041 Fine but I think our best choice will be FedEx 00:01:19.042 --> 00:01:21.735 as they guarantee next-day delivery. 00:01:21.785 --> 00:01:25.255 You're right. It's probably the only way 00:01:25.256 --> 00:01:27.647 to get the lamp to Canada on time. 00:01:27.648 --> 00:01:29.413 But let's find out how much 00:01:29.414 --> 00:01:32.261 it costs before we make a decision, OK? 00:01:32.619 --> 00:01:33.003 Fine.