WEBVTT

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So, I booked you on the 7.30 flight to London

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next Wednesday as you asked me, Mr Lessing.

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You will arrive at your meeting in a perfect time.

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Good. Did you book a hotel room?

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You know that on Thursday I am flying from London

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to our key customer in Amsterdam.

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Oh, I knew there was something I forgot.

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I will do it right away. By the way,

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I've booked you on business class. OK is that?

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Well, our company has a policy about business class.

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Please book economy next time.

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Oh, sorry, I didn't know that.

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I will do that next time.

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What about the rental car?

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Did you book one for me in Amsterdam?

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I'm sorry, did you tell me to?

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Yes, I did. I gave you my travel plan last week.

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I have to go from Amsterdam to Brussels

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to meet our customer there.

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Oh I will do it right away.

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Maggie, this is the third time

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that you have not organized

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my travel arrangements properly.

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I expect you to do things a bit better in the future.

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Sorry, Mr Lessing, I will do better next time.

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I hope so, otherwise I will have to use a travel agent.

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I don't have the time to do this kind of thing.

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It will not happen again.

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Oh I just remembered something.

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You told me to remind you that your passport

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is no longer valid and you have to renew it.

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Oh, no. I completely forgot.

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I will have to go into town today and do it.

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Do you want me to do it for you?

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I can do it during my lunch break.

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Would you? I would really appreciate that.

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Hmm, maybe you are not such a bad person after all!