WEBVTT 00:00:05.860 --> 00:00:11.460 Mr. Scott, and Ms. Stewart, welcome to our company. 00:00:11.460 --> 00:00:15.960 I am so pleased you are interested in our stainless steel kitchenware line. 00:00:15.960 --> 00:00:28.760 Thank you! We'd like to talk further regarding your prices offered, specifically Article No. 1882 and No. 1887. 00:00:28.760 --> 00:00:33.260 Here is the description of the items you want, the catalogue and prices. 00:00:33.260 --> 00:00:42.360 As you know, these pots and pans are made from the finest quality stainless steel and all have glass lids with stainless steel handles. 00:00:42.360 --> 00:00:45.260 I'm sure the prices we quoted are reasonable. 00:00:45.260 --> 00:00:52.160 I'm not sure I agree with you there. Your prices are not necessarily competitive with the market. 00:00:52.160 --> 00:00:57.160 Oh, they are highly competitive if you take the quality into consideration. 00:00:57.160 --> 00:01:00.660 The fact that our customers keep on returning to us speaks for itself. 00:01:00.660 --> 00:01:03.060 I have no doubt about your quality. 00:01:03.060 --> 00:01:14.060 Nevertheless, due to tough competition, it's difficult for us to successfully promote your pots and pans over others in our domestic market. 00:01:14.060 --> 00:01:21.460 Well, if you let us know the quantities involved, perhaps we could consider making a concession regarding price. 00:01:21.460 --> 00:01:29.260 We'd like to make an initial trial purchase of 1,000 sets of Stainless Steel 5-Piece Saucepans 00:01:29.260 --> 00:01:34.960 and 800 sets of Stainless Steel 3-Piece Stock Pots with Lids. 00:01:34.960 --> 00:01:39.660 For an order of that size, I don't think there is room for lower prices. 00:01:39.660 --> 00:01:44.560 Even with volume sales ordered by bulk, this will have only a marginal impact on our costs. 00:01:44.560 --> 00:01:46.960 Then what do you propose? 00:01:46.960 --> 00:01:51.660 We could reduce our price, but by no more than 5%. 00:01:51.660 --> 00:01:56.360 Let me be candid, a 5% discount is insufficient. 00:01:56.360 --> 00:02:00.360 There is little incentive for us to accept your offer. 00:02:00.360 --> 00:02:05.260 Besides, I'd like to know how long it will take you to deliver the goods after we place an order. 00:02:05.260 --> 00:02:10.160 We can guarantee delivery of 1,000 sets within 50 days. 00:02:10.160 --> 00:02:15.460 That's almost 2 months! Our dealers need a shorter delivery period. 00:02:15.460 --> 00:02:24.060 But the problem is that, at present, our factory is literally swamped with orders so it's very difficult for us to improve on the delivery time. 00:02:24.060 --> 00:02:27.260 An earlier delivery is vital to us. 00:02:27.260 --> 00:02:32.560 If you cannot get the goods to us sooner, we won't be able to supply our own dealers on time. 00:02:32.560 --> 00:02:35.260 00:02:35.260 --> 00:02:39.260 Well, let's take a break. It's time for dinner. 00:02:39.260 --> 00:02:47.460 If you have no objection, perhaps we could continue these negotiations tomorrow? Please join us for dinner and some entertainment. 00:02:47.460 --> 00:02:51.460 Good idea, Lawrence. We'd be happy to accept your hospitality.