WEBVTT

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Good morning, Reservation Department of Northwest Airlines.

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How may I help you?

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Good morning.

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I'd like to book two tickets to Guangzhou at 9 p.m.

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this coming Thursday, the 23rd.

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Is that possible?

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One way or round trip?

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Round trip, please.

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Oh, and we would prefer an economy class.

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Okay. Let me check. You're lucky.

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There are only two tickets left for that flight.

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And when will you be returning?

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Uh, well, we'd like to catch a return flight on the 24th.

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Okay. Could I have your names please?

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Lawrence White and Alexander Thompson.

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And I am Lawrence White.

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Lawrence White and Alexander Thompson.

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So, Mr. White, the two tickets under your name and Alexander Thompson are booked.

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Thank you very much.

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Golden Gulf Hotel, may I help you?

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Good morning.

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I'd like to book a room for Thursday night, the 23rd.

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What kind of room do you prefer?

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We have single rooms, double rooms, twin rooms, suites,

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deluxe suites and presidential suites.

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A twin room, please.

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And I'd prefer a quiet room.

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Could you hold the line, please?

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I'll check our room availability for that night. ...

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Yes, we have one available for that night.

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How much do you charge for one night with breakfast?

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For one night, the hotel cost would be 380 yuan.

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Could you tell me your name, please?

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Alexander Thompson and Lawrence White.

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Let me just repeat your reservation details, sir.

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You wish to check in on 23rd for one night.

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You prefer a quiet room with twin beds.

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The room is 380 yuan per night including breakfast.

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Yes, that's right.

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Thank you for choosing our hotel.

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And I wish you a good stay here!

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Thank you.